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Director Emergency Department & Cardiology Mercy Health

Job ID: 4660830
Updated: November 20, 2018
Geographic Location: Lorain
Department: ER - West
Full/Part Time: Full-Time
Shift: Days
Standard Hours: 40

Job Summary

The service line director is responsible for the overall supervision, clinical, operational, and financial management of the emergency, cardiovascular, and pulmonary departments in order to achieve quality, financial, and customer service objectives of the hospital. The Service Line Director sets strategic initiatives for cardiovascular and emergency services, identifies opportunities for service improvements, provides leadership for staff and physicians in fulfillment of goals, and monitors financial/clinical performance. In addition, the Service Line Director serves as a liaison with physicians, Executive/Senior staff, and external parties on service line issues.


Leads the development of departmental strategic and operational goals and objectives. Assesses departmental performance in relation to the established goals and objectives. Benchmarks performance against appropriate regional and national measures.

 Plans, organizes, and directs all departmental activities in accordance with established standards of patient care.

Acts as a resource person to medical staff and department personnel regarding departmental issues.

Identifies risk management/quality improvement opportunities and plans appropriate action.

 Provides overall supervision of departmental personnel and evaluates personnel performance. This includes hiring, firing, communication to staff, and completion of or oversight in the completion of staff performance evaluations.

 Maintains appropriate communication among physicians regarding activities (e.g. marketing, contracting, screenings, quality, etc.) as well as the overall cardiac service line performance. Monitors physician productivity, profitability, and quality.

 Works closely with the management of cardio-pulmonary rehab, wellness and screening services, cardiac Cath, EP, and invasive vascular labs, non-invasive cardiology and vascular diagnostic testing, vascular surgery, cardiac and vascular nursing units, and off campus cardiology/facility services to assure the adequacy of resources and systems to support the strategic plan.

 Assisting the CNO/VP in managing costs by continually seeking data that will identify opportunities and take action to eliminate non-value costs.

Qualifications - Minimum


Required Minimum Education:

4 year Bachelors Degree

Specialty/Major: Nursing or healthcare related.

 Preferred Education:

Graduate Degree (Masters)

Specialty/Major: MSN, MHA or MBA



Required: Ohio RN license or degree in healthcare related profession.



Minimum of 3-5 year experience progressive experience in healthcare management, including management of individuals and team.


Knowledge of healthcare and human resources management. Ability to analyze detailed reports, statistical data and financial reports. Excellent verbal and written communication skills. Knowledge and understanding of health care regulatory standards and agencies including JCAHO, EMTALA, NCDR and State Department of health and environment. Excellent interpersonal skills. Ability to make accurate decisions in a changing environment with demands for precise attention to detail.


Hours per pay period: 80

Hours: 8:00am to 5:00pm


Shift and Job Schedule

Job Shift: Days, Job Schedule: Full-Time


Equal Employment Opportunity

It is our policy to  abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.







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Date Last Modified: 9/11/2018 4:00:00 PM