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Associate Telecommunications Mercy Health St. Elizabeth Part Time

Job ID: 4663024
Updated: June 8, 2018
Geographic Location: Youngstown
Department: Communication
Full/Part Time: Part-Time
Shift: Afternoons
Standard Hours: 16
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Job Summary

The Associate Telecommunications coordinates the functions related to the telecommunications department to provide optimal effective service to the internal and external customers of St. Elizabeth Health Center and its affiliated HMHP entities. Performs functions related to telecommunications system, including monitoring and analysis of department statistics, recording and maintain department documentation, answering telecommunications console processing calls in a timely manner, monitoring hospital alarm systems, and paging. Coordinates scheduling of telecom attendants and performs necessary computer and paper work for the department. Uses technical ability to coordinate, maintain and operate all communications equipment following established protocols.

 

Qualifications - Minimum

EDUCATION:

High School diploma or equivalent, with the ability to speak clearly.

 

EXPERIENCE:

1-2 year’s answering service, call center, or PBX experience including answering phones and paging required; hospital environment preferred.

Minimum 2 years computer, clerical and scheduling experience.

Knowledge of medical terminology preferred.

 

Hours

Hours per pay period: 32

Hours: Varies 

Shift and Job Schedule

Job Shift: All, Job Schedule: Part-Time

Equal Employment Opportunity

It is our policy to  abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.

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Date Last Modified: 2/3/2015 2:48:04 PM

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