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Addiction Navigator - Mercy Serves AmeriCorps Program (Multiple Willard Locations Available)

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Job ID: 4663827
Updated: September 27, 2018
Geographic Location: HomeOffice
Department: AmeriCorps - Mercy
Full/Part Time: Full-Time
Shift: Days/Afternoons
Standard Hours: 40

Job Summary

When the next generation asks ‘What did you do when the biggest drug epidemic hit this country?’ we want to be able say – and I think we will be able to say now – that we did something that no one had ever seen before.” -Navdeep S. Kang, PsyD, HSP, CGP

 In 2017, Ohio led the nation in opiate abuse. Mercy Health has committed to lead the charge to change that statistic. Through a new partnership with AmeriCorps, a national service organization, Mercy Health is building Mercy Serves, a diverse, energetic, volunteer corps working in Emergency Departments across the state of Ohio. As a part of the broader opioid epidemic response, navigators provide education, treatment placement, and emotional support to Emergency Department patients with substance abuse disorders. Navigators work alongside nurses, providers, and addiction counselors to ensure that any patient who is ready for treatment receives the necessary resources.

 The Mercy Serves Addiction Navigator will:

-Provide patient education and treatment access for Emergency Department patients utilizing the SBIRT (Screening, Brief Intervention, and Referral to Treatment) model

-Follow up with patients to continue providing support and treatment access after discharge

-Maintain internal and external contacts including community based organizations to help support diverse patient needs

-Represent the service-oriented aspects of the Mercy Health ministry, Community Impact team, and Mercy Serves AmeriCorps program

-Participate in multidisciplinary team meetings that support patient needs

-Participate in individual and group learning opportunities that contribute to personal development as well as the growth of the Mercy Serves program

-Collect data and maintain appropriate databases necessary for reporting and compliance activities and provide pertinent reporting as needed

-Other duties as assigned (possibly including, for example, SBIRT clinical activities, specialized projects based on site needs, community outreach activities)

Qualifications - Minimum

Required Minimum Education: High School Diploma/GED with additional career experience

Preferred Education: 4 year/Bachelor’s Degree in a relevant field (Public Health, Psychology, Sociology, Pre-Med, or similar); Community Health Worker certificate

Minimum Types of Experience:

- Measurable achievement in an academic, volunteer, extracurricular, or professional setting

- Proven interpersonal skills working with a diverse population and/or in sensitive situations

- Adaptability in a challenging environment

- Demonstrated oral and written communication skills

- Strong analytical, professionalism, critical thinking, and stress management skills

- Ability to maintain patient confidentiality and HIPAA compliance

- Experience working in team environments and on collaborative projects

- Interest in careers in healthcare, population and community health, addiction and mental health services, and/or social justice

Pay Grade

PLEASE NOTE: This is a TEMPORARY Service Member position under the AmeriCorps program. Compensation is paid in the form of a bi-weekly living stipend, health benefits, and professional development training/ opportunities. 


Benefit Summary

-modest living stipend

-healthcare benefits

-childcare benefits

-education award at completion of service

-student loan forbearance

-extensive professional development opportunities including mentorship, job shadowing, and career planning

-Structured leadership development program

Other Information

The Addiction Navigator position is a full-time, year-long service position offered under the AmeriCorps grant.  The service term for the 2018-2019 service year will begin in October of 2018 and run through September of 2019.

Tentative Weekly Schedule:

Monday, Wednesday, Friday: 11:00AM - 7:00 PM

Tuesday: 9:00AM - 5:00PM

Every other Saturday11:00AM - 7:00PM

*Schedule is subject to change*






There are multiple positions available at the Willard hospital location.

Application Process:

  1. Submit an application and resume via
  2. Brief initial telephone interview
  3. First interview with program director
  4. Second interview with site managers and peers

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Date Last Modified: 9/11/2018 4:00:00 PM