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The Desk Side Analyst Lead is responsible for ensuring the streamlined operations of assigned functions in accordance with Mercy Health IT leadership and IT governance. This position is responsible for overseeing the daily IT activities at assigned site including break fix tickets and project work. The candidate should be familiar with imaging workstations, and basic software troubleshooting including but not limited to windows, antivirus, and office. The candidate should understand basic hardware troubleshooting including but not limited to workstations, printers, document scanners, and barcode scanners.
Full-time, 40 hours per week, days, 8:00 a.m. to 4:30 p.m.
On Call rotation
Equal Employment Opportunity
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