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The Registrar/Phlebotomist is responsible for the courteous, accurate, and efficient pre-registration and registration of patients. Responsibilities include: verification of patient insurance coverage status, investigation of patient financial status, determination of payment viability, identification/recognition of ICD-9-CM codes for diagnostic and procedural information found on the outpatient physician requests and assisting in patient follow up. Collects blood samples from patients and returns them promptly to the Laboratory for analysis. Specimens are collected by a variety of techniques which include venipunctures, finger and heel sticks. The Registrar/ Phlebotomist also processes physician test requests for Laboratory and Radiology, enters test requests into the Laboratory Information System or the Hospital Information System as appropriate and instructs outpatients in the appropriate collection of non-blood specimens and preparation for Radiology procedures. Participates in the training of new employees, students and other Mercy’ employees.
Qualifications - Minimum
Registration responsibilities include:
Verification of patient insurance coverage status and identification/recognition of ICD-9-CM codes for diagnostic and procedural information found on physician requests. Participates in the training of new employees, students and other Mercy employees: Strong communication and interpersonal skills. Familiarity with computers required; experience with McKesson-STAR and Cerner Lab systems preferred.
At least one year of phlebotomy experience and/or Phlebotomy registration with an accrediting agency is preferred.
Completion of medical terminology course is preferred. Current CPR certification or obtained within 6 months of employment is required. Orientation to a medical environment and knowledge of medical procedure and terminology is desirable.
Ability to concentrate and pay attention to details. Accurate typing skills at 25wpm. Ability to read, write, and perform basic mathematical calculations at a level normally acquired through completion of a high school education or equivalent is necessary.
Must have a driving record which meets the standards for insurability with MERCY’s insurance carrier according to SOP 961.164.
Working Conditions: Regular (up to 50% of work time) exposure to infections when handling specimens but potential for personal harm or injury is limited when proper safety and health precautions are followed. Moderate level of physical effort exerted 20% or more of work time. Travel is required to obtain specimens from off-site locations. Call time is required.
Hours per pay period: 72
Hours: 9:00am to 5:30pm
Weekend and holiday rotation.
Varying start and end times for adequate coverage supporting inpatient outpatient and outings.
Shift and Job Schedule
Job Shift: Days, Job Schedule: Full-Time
Equal Employment Opportunity
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.