Provides customer service by answering phone, completing customer requests, and identifying and resolving problems. Receives, registers and orders patient specimens. Receives and prepares laboratory specimens for testing. Prepares laboratory reports for delivery to clients.
Qualifications - Minimum
High School Graduate or equivalent.
Proficient knowledge of computer and communication systems including keyboarding skills.
Familiarity with laboratory terminology with one year prior laboratory experience preferred.
Communication and telephone skills sufficient to deliver excellent customer service without direct supervision.
Analytical and problem solving skills sufficient to organize work quickly and efficiently and resolve problems accurately without immediate supervision.
Ability to manage multiple tasks at the same time.
Performs laboratory pre-analytical and post-analytical functions including registration, customer service, specimen processing, order entry, report distribution, and problem resolution.
Hours per pay period: 0
Includes rotating weekends and holidays.
Shift and Job Schedule
Job Shift: Days, Job Schedule: Contingent
Equal Employment Opportunity
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.