This position is responsible for the delivery or Room Service meals served to hospital patients. The ambassadors function as part of a comprehensive team that ensures the delivery of food and services to patients and the patient's guest that exceeds expectations.
Bedside Order Entry -- Ambassador will take the patient's meal order at bedside (B/L/D) utilizing an IPAD and assisting the patient through the ordering process.
Ambassador will pick up the patient tray cart and proceed to delivery the trays to the patients with complete follow through including proper scripting, ticket review, opening items, tray set up and the promoting of the tray through the tray monitor system.
Ambassador will remove the tray as he/she is continually circulating on the assigned floor and rounding on each patient to ensure satisfaction with the meal.
AM Beverage Cart service -- Patients and guests are offered a beverage 1st thing in the morning as a courtesy.
PM Dessert Cart service -- Patients and guests are offered a dessert type snack in the afternoons and evening as the patient's diet permits.
Unit Stock -- Ambassador will stock the unit refrigerator and the freezer in accordance with the appropriate par levels set for each specific unit and patient need.
Qualifications - Minimum
Required: High School Diploma or GED
Preferred: Customer Service Experience
Hours per pay period: 32
Hours: 3:00pm to 8:00pm
Rotating weekends and holidays.
Shift and Job Schedule
Job Shift: Afternoons, Job Schedule: Part-Time
Equal Employment Opportunity
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.