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Telesitter Observer Care Companions Mercy Health

Job ID: 4671232
Updated: November 28, 2018
Geographic Location: Lorain
Department: Care Companions
Full/Part Time: Full-Time
Shift: Days/Afternoons
Standard Hours: 36

Job Summary

The Tele Sitter Observer provides continuous observation and surveillance of assigned patients. First line of action is to verbally redirect the patient from engaging in at risk behaviors; summons the nursing staff if the patient requires assistance; knowledgeable and supportive of patient and institutional confidentiality and related hospital policies.

 

ESSENTIAL FUNCTIONS:

Demonstrates understanding and proficiency of the use of the AvaSys Tele sitter Software.

 

Maintains visual observation at all times. Verbally redirects patient over a digital 2-way device, immediately summons the nursing staff if patient requires assistance

 

Participates in hand-off information/behavior about assigned patients when arriving and at completion of shift.

 

Provides patients with explanation as necessary, but does not counsel or provide options.

 

Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others.

 

Demonstrates safe work practices and attitudes; follows safety rules.

 

Completes written documentation of patient activity every hour. Maintains records of service calls to Avasys when monitors are not functioning.

 

Qualifications - Minimum

EDUCATION:

High School Diploma

 

EXPERIENCE:

Previous direct patient care experience, customer friendly.

 

Able to follow detailed written and oral instructions, efficiency in multitasking, basic telephone etiquette, the ability to communicate with patients using microphone and headset.

 

Ability to prioritize simultaneous situations.

 

Hours

Hours per pay period: 72

Hours: 7:00am to 7:30pm

Must work every other weekend and every other holiday.

 

Shift and Job Schedule

Job Shift: Days/Afternoons, Job Schedule: Full-Time

 

Equal Employment Opportunity

It is our policy to  abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.

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Date Last Modified: 9/11/2018 4:00:00 PM