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Lab Client Service Associate Phlebotomy Mercy Health

Job ID: 4671240
Updated: Today
Geographic Location: Lorain
Department: Phlebotomy
Full/Part Time: Full-Time
Shift: Afternoons/Nights
Standard Hours: 40

Job Summary

The Laboratory Client Services Associate greets physicians, patients and other visitors to the Laboratory. Other duties include patient registration, processing physician orders, processing patient reports and preparing reports for delivery. The Laboratory Client Service Associate answers the Laboratory telephones, appropriately redirects calls as necessary and calls results to physician offices according to protocol. Other duties are performed as assigned.

 

Qualifications - Minimum

Education:

Minimum of high school diploma or equivalent with successful completion of coursework in secretarial and office procedures/practices. Accurate typing speed of 30 wpm or higher required. Knowledge of Medical terminology preferred.

 

One to three years previous secretarial experience, preference in providing support to multiple individuals.

 

Familiarity with the use of a computer. Ability and willingness to learn multiple software applications including word processing and other laboratory related applications.

 

Must possess strong communication skills.

 

Must be able to demonstrate prioritization skills and to work independently with limited direct supervision.

 

Hours

Hours per pay period: 80

Hours: 1:00pm to 9:30pm

Weekend and holiday rotation.

Start and end times flex for adequate coverage for adequate coverage.

 

Shift and Job Schedule

Job Shift: Days/Afternoons, Job Schedule: Full-Time

 

Equal Employment Opportunity

It is our policy to  abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.

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Date Last Modified: 9/11/2018 4:00:00 PM