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Unit Hospitality Associate Labor and Delivery Mercy Health St. Joseph Part-Time

Job ID: 4671604
Updated: December 10, 2018
Geographic Location: Youngstown
Department: Labor and Delivery
Full/Part Time: Part-Time
Shift: Nights
Standard Hours: 16

Job Summary

The Unit Hospitality Associate serves as a liaison between patient, family, hospital staff, and physicians to ensure a favorable patient experience in the areas of patient and family comfort, information-sharing from hospital and clinical staff, responsiveness to patient or family inquiries or concerns, and assisting clinical staff in timely patient discharge. The Unit Hospitality Associate is responsible performing unit-receptionist activities and accountable for routine clerical activities on a nursing unit


Qualifications - Minimum



 Excellent communication ability and customer service skills.

 Ability to demonstrate sincere compassion, empathy, and understanding of the patient’s or family member’s experience and concern.

 Computer literacy (charting, emails, and other documentation needed)



High school diploma/GED.

Medical Terminology course or completion within one year.



Previous experience working in hospital setting.

Previous unit clerk experience or equivalent preferred.



Hours per pay period: 32

Hours: 11:00pm to 7:30am

Every other weekend  every other holiday.

BLS, Computer literacy, registering patients, multi tasking assignments, stocking supply.


Shift and Job Schedule

Job Shift: Nights, Job Schedule: Part-Time


Equal Employment Opportunity

It is our policy to  abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.


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Date Last Modified: 9/11/2018 4:00:00 PM