The Unit Hospitality Associate serves as a liaison between patient, family, hospital staff, and physicians to ensure a favorable patient experience in the areas of patient and family comfort, information-sharing from hospital and clinical staff, responsiveness to patient or family inquiries or concerns, and assisting clinical staff in timely patient discharge. The Unit Hospitality Associate is responsible performing unit-receptionist activities and accountable for routine clerical activities on a nursing unit
Qualifications - Minimum
Excellent communication ability and customer service skills.
Ability to demonstrate sincere compassion, empathy, and understanding of the patient’s or family member’s experience and concern.
Computer literacy (charting, emails, and other documentation needed)
High school diploma/GED.
Medical Terminology course or completion within one year.
Previous experience working in hospital setting.
Previous unit clerk experience or equivalent preferred.
Hours per pay period: 32
Hours: 11:00pm to 7:30am
Every other weekend every other holiday.
BLS, Computer literacy, registering patients, multi tasking assignments, stocking supply.
Shift and Job Schedule
Job Shift: Nights, Job Schedule: Part-Time
Equal Employment Opportunity
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.