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Patient Services Specialist - Mercy Health Physicians - Wellington Orthopaedic and Sports Medicine

Job ID: 4658060
Updated: January 12, 2018
Geographic Location: Cincinnati
Department: Spec-WOSM-Admin
Full/Part Time: Full-Time
Shift: Days
Standard Hours: 40
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Job Summary


Centralized Patient Service Specialist to handle telephone messages to the offices assigned, pre visit planning, this includes two weeks in advance to make outbound calls, make sure everything is ready for the visit., enter that information into Epic.  Prior authorization with insurance co.  Scan and update information into the EMR for medical documentation.  Scan and upload medical records into Epic EMR.  Goal of position is to take these items off of the various office medical assistants.

Qualifications - Minimum


  • High School Diploma/GED required.

  • 2 year/Associates in Business, Healthcare, Medical Assisting, Coding, or related field preferred
  • Minimum of 2 years of experience with medical insurance, pre-auth experience, or physician practice experience in a similar capacity.  Related formal education may be considered in lieu of a portion of the required experience.
  • High level of organization, extreme attention to detail, capability of multi-tasking, computer proficiency, excellent customer service skills
  • Candidate must have medical experience

Shift and Job Schedule

Weekly Hours: 40

Weekly Shift: 8:00am-5:00pm

Equal Employment Opportunity

It is our policy to  abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.

Other Information

People Answers Assessment-

You will be sent a separate email to take the PeopleAnswers assessment as part of the application process. Please allow 45 minutes to take the assessment. The assessment is a required part of the application process.


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Events & News

Mercy Health is hiring Medical Assistants

Please join us at our upcoming

Job Fair


Wednesday, January 31st, 2018


Mercy Health

Home Office (Bond Hill)

1701 Mercy Health Pl.

Cincinnati, OH 45237


Multiple locations throughout the Greater Cincinnati area 

Job Seekers should bring an updated resume







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Date Last Modified: 2/3/2015 2:48:04 PM